1. PRICES:

All prices indicated on the website include VAT 4%. You will always have to view the final price, no surprises when it comes to pay the order.

2 METHODS OF PAYMENT:

2.1. transfer: the cmprador conduct the payment through a bank transfer to the account indicated. It is the more cumbersome way to pay, since until the payment is not confirmed not prepares the shipment.
2.2. credit card: payment becomes effective at the time, so the order is processed and sent quickly. Your credit card details are not stored on our server because is uses a secure Servired. We do not charge any extra Commission when you make use of this form of payment.

3. SHIPMENT:
3.1 cost:
3.1.1 shipping with mainland destination: have the freight prepaid, we only serve in the peninsula.
3.2 Agency: Currently shipments are made for urgent transport agency.
3.3 delivery times: the usual delivery time is 24 h
3.4. destinations:
3.4.1. currently we ship to all over the Iberian peninsula
3.5 incidents in the delivery:
3.5.1. don't never accept a package opened, Leaky, crushed, bad sealing, etc. Rehuselo and contact immediately with us from the 'contact' form so that we make the necessary arrangements with the transportation agency and will make a new shipment urgently.
3.5.2. If you wish to keep it even presenting an abnormality such as those mentioned in the previous paragraph, it is essential to reflect the impact on the delivery of transport which is the carrier. If inside package some damaged product is or any missing, you have 24 hours to notify us the incidence.

4. INVOICES:
We know that normally are not usually retain all tickets and invoices, which are required to provide as set forth in the law to make use of the warranty, for that instead of sending it in paper put it at your disposal, permanently on our server. You can access them identifying with your e-mail address and password.

5. RETURNS:
5.1 as it establishes the law of commerce retail, can exercise the right of withdrawal on the purchase within the period of 7 working days counting from the delivery of the same, unless you have desprecintado products.
Returns will only be accepted if the product return it undamaged, preserving the seal of origin. In addition the product must be properly packaged for return. You will have to take charge of the shipping costs.
Once we receive the returned product and check the proper state of the same proceed to reimburse you the value of the invoice minus initial shipping charges.
5.2 If you have paid via paypal are refunded the amount to your paypal account. If you have paid by credit card is you you refunded to the same credit card. If you have paid by transfer or cash on delivery will be you a bank transfer to the account number that we indicate.
5.3. the process will be the same in the event that you have made a mistake during the processing of the order.
5.4. If the product received is defective manufacturing and notify it to us within 7 days you can choose between that we replace it with a new one or return the product. If you decide to return the product not you must send it to us by your transport agency, let us in since the "Contact" form and send to our agency so pick you up, once we receive it, and check the State of the same, you will refund the full amount of the invoice, including postage.

6. WARRANTIES:
6.1 deadlines: it is a perishable product, not can meet any claim after 7 days of performed shipment.

7. FRAUDULENT ORDERS:
When you place an order, is associated with an IP address, which we use to take legal action in case of having made a false order or with a false identity with destructive intent or no intent to pay or collect the order made, in order to avoid such fraudulent orders.

8. TERMS OF USE OF THIS WEBSITE

8.1 general: Use this website and/or registering as user presupposes the acceptance of these conditions.
8.2 ownership of this website: this website is the property of your oranges from Valencia SL. All rights of its content, images, texts, design and software are the property of your oranges from Valencia S.L.
All elements on this page, including without limitation, its design and its content are protected by intellectual property, Industrial property and international treaties referred to the copyright laws.

8.2.1 marks: This site mentions some terms and logos that are trademarks and that correspond to their respective owners. The only use that is given is informative to identify the compatibility of our products.

8.3 use of its content: unless it is explicitly authorized by your oranges from Valencia S.L., you not can reproduce, transmit or exploit the content of this website in any way.

8.4 responsibilities:
8.4.1 while Vicente García Giménez It puts the maximum effort to ensure precision and accuracy in the content of this website, it may contain errors or inaccuracies. As a result we do not guarantee the veracity, reliability or accuracy of its content.
8.4.2 Vicente García Giménez It accepts no responsibility for the information contained in the web pages of third parties connected by links (links).
8.4.3. under no circumstances, your oranges from Valencia S.L. will be held responsible for any loss or damage of any kind arising from or in relation to the use of this website.
8.4.4 indemnifies to Vicente García Giménez against any loss or damage resulting from breach by your part of these terms and conditions or the use of the content of this website without prior permission.
8.5. Severability: If any provision of these terms and conditions is missing or was lacking validity or prove unenforceable under applicable law, such provision would have no effect, but only to the extent that precise lack validity, and does not affect any other provision of these terms and conditions.
8.6. law and jurisdiction: these terms of use are to be interpreted and are governed by the current Spanish legislation. Any dispute arising from these terms shall be brought before the courts of Benidorm. However, this will not prevent your oranges from Valencia S.L. the right to resolve any dispute in another jurisdiction.
8.7. modifications: Tus oranges from Valencia S.L. reserves the right to change the content of this website, at any time and without prior notice.

9 POLICY AND DATA PROTECTION (LOPD)

9.1 general

Vicente García Giménez It expressly guarantees that the data that you provide are kept with absolute confidentiality.

9.2. processing of personal data

In order to process your order and assign rights of reproduction of images to our clients, we require you to provide certain personal information such as business name, VAT, name, address, telephone and e-mail which are treated in computerised form. You expressly authorize that these data are archived in our database of customers for their internal use.

In accordance with the provisions of law 15/99, of 13 of December of protection of data of a Personal nature and in the rules of development, you can, at any time, access, modify, or request that we cancel your information staff from our database through our web page.

Treatment and management of such compliance as set forth in Royal Decree 1720 / 2007, of 21 December, which approves the regulation of development of the organic law 15/1999, of 13 December, of protection of data of a Personal nature.

Vicente García Giménez under any circumstance, sell information about its customers to third parties or lease any information of your data.

9.3. credit card details

Vicente García Giménez you never receive your credit card details, these are sent directly to the corresponding system, who processes the payment and notifies us of the completion of the transaction.

9.4 security

Your oranges from Valencia S.L. takes all necessary measures to protect the confidentiality of your personal information.

Only authorized employees have access to the databases that store user information or to the servers that host our services.

9.5 changes

Vicente García Giménez reserves the right to modify its privacy policy due to changes in legislation, jurisprudence or in accordance with its criteria or business practice.

For any question regarding our privacy policy, please contact us at admin@mandarinasdulces.com.